For support, include the extension name, extension version, Chrome version, affected website and clear steps to reproduce the issue.
Before contacting support
- Confirm the extension is installed and enabled.
- Refresh the active browser tab.
- Check that the latest version is installed.
- Temporarily test with conflicting extensions disabled.
- Include screenshots without exposing passwords or private data.
Account and synced data
Signed-in customers can open My Extensions to review version, activity and synced snapshots.